These policies complement and incorporate by reference the Globe Mart Conditions of Use.

 

SHIPPING

Globe Mart provides standard shipping on ALL orders— The Shipping charges depend on the weight and length of the item.

 

SHIPPING DESTINATIONS & SPEEDS

Globe Mart ships anywhere in the United States, and to all US territories and military APO/FPO addresses.

At check out, you will typically see multiple shipping options with estimated delivery dates, so you can pick the option of your choice. Expedited shipping also is not obtainable for shipments outside the continental United States; please allow extra time for your order to arrive to these locations. Orders to P.O. boxes, US territories or military APO/FPO addresses will deliver via United States Postal Service. All shipment dates are subject to order cut-off times or carrier holdup.

 

FREE 4 DAY RETURNS

Return shipping from anywhere in the United States but customer have to bare the delivery and return charges. If you are not 100% satisfied with your purchase from Globe Mart, you can return your eligible item(s) for a refund within 4 days of purchase. Items indicated as Final Sale merchandise are sold as-is and do not eligible for returns. Items part of a site-wide sale or promotion is qualify for return unless otherwise stated. Returns must be unworn, in the state you received them, and in the actual packaging. Some items ship with an attached security tag. Merchandise returned without the original security tag attached or a damaged tag may not eligible for a refund.

Please note that it typically takes about 6-8 business days for your return to arrive at our fulfillment center and be processed for refund. Once we receive your qualifying return and approve your refund, Globe Mart will credit your original method of payment. Depending on your financial institution, please allow an additional 4–10 business days for the refund credit to post to your bank or credit card account.

 

EXCHANGES

You also have the option to exchange an eligible item instead of returning it for a refund but you have to bare the delivery charges. Final Sale merchandise is sold as-is and is not qualify to exchange.

 

EXCHANGE PROCESSING

Our processing of exchanges entails a special system for transferring funds because we want you to receive your new item as soon as possible. The funds from the original item being returned will be initiated to an e-Gift Card or an Exchange Voucher when the exchange is initiated. Globe Mart will then apply the e-Gift Card or Exchange Voucher to the cost of the replacement item. You must return the original item in its original condition and original packaging within 4 days of the date of your exchange using the free return label provided to you. You will receive any refund owed to you once we receive the returned item. If the original item is not received within 14 days, Globe Mart will charge your original payment method or default payment method (if original method is unavailable) for the cost of the original item (less any refund owed to you if the replacement item costs less).

Questions? Contact us – the Globe Mart Customer Loyalty Team is available 24 hours a day, 365 days a year!